Terms of Service

Last updated: February 12, 2026

Please read these Terms of Service ("Terms") carefully before using the VizMe mobile application (the "App") operated by Level Ten Media LLC ("we," "our," or "us"). By accessing or using our App, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the App.

1. Acceptance of Terms

By downloading, installing, or using VizMe, you agree to these Terms and our Privacy Policy. These Terms apply to all users of the App, including without limitation users who are browsers, customers, and contributors of content.

2. Description of Service

VizMe is an AI-powered mobile application that transforms user photos into professional portraits. The App uses artificial intelligence and machine learning technologies to generate new images based on photos you provide.

3. User Accounts

3.1 Account Creation

To use certain features of the App, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and authentication credentials that you use to access the App. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

4. Use of the App

4.1 Permitted Use

You may use the App only for lawful purposes and in accordance with these Terms. You agree not to use the App:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To impersonate or attempt to impersonate any person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the App
  • To attempt to gain unauthorized access to, interfere with, or disrupt any parts of the App
  • To use the App to generate content that is illegal, harmful, threatening, abusive, or otherwise objectionable

4.2 Prohibited Content

You may not upload, submit, or generate any content that:

  • Contains nudity, sexual content, or is otherwise sexually explicit
  • Promotes violence, terrorism, or illegal activities
  • Is hateful, discriminatory, or harassing
  • Infringes on intellectual property rights of others
  • Contains malware, viruses, or other harmful code
  • Is false, misleading, or deceptive

5. Intellectual Property

5.1 Our Intellectual Property

The App and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Level Ten Media LLC and its licensors. The App is protected by copyright, trademark, and other laws of both the United States and foreign countries.

5.2 Your Content

You retain ownership of any photos you upload to the App. By uploading photos, you grant us a limited, non-exclusive license to use, reproduce, and modify your photos solely for the purpose of providing our AI portrait generation services.

5.3 Generated Content

You own the AI-generated portraits created through the App for your personal use. You may use these generated images for personal, non-commercial purposes. Commercial use requires a separate license agreement.

6. Subscriptions and Payments

6.1 Pricing

Certain features of the App may require payment. All prices are displayed within the App and are subject to change. Any price changes will be communicated to you before they take effect.

6.2 Refunds

All purchases are final. Refunds may be granted at our sole discretion in exceptional circumstances. Please contact [email protected] for refund inquiries.

6.3 Cancellation

You may cancel your subscription at any time through your device's app store settings (App Store for iOS). Cancellation will take effect at the end of the current billing period.

7. Disclaimers

7.1 No Warranty

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE APP, INCLUDING BUT NOT LIMITED TO:

  • The accuracy or reliability of AI-generated portraits
  • Uninterrupted or error-free operation
  • That any defects will be corrected
  • That the App is free of viruses or other harmful components

7.2 AI Limitations

You understand that AI-generated images may not perfectly represent you and may contain imperfections or artifacts. We do not guarantee that generated portraits will meet your specific expectations or requirements.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEVEL TEN MEDIA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the App
  • Any conduct or content of any third party on the App
  • Any content obtained from the App
  • Unauthorized access, use, or alteration of your transmissions or content

9. Indemnification

You agree to defend, indemnify, and hold harmless Level Ten Media LLC and its licensees, licensors, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page. Your continued use of the App after any such changes constitutes your acceptance of the new Terms.

12. Termination

We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the App will immediately cease.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Level Ten Media LLC regarding the App and supersede all prior agreements and understandings, whether written or oral.

15. Contact Information

If you have any questions about these Terms, please contact us:

16. Apple App Store Terms

These Terms are between you and Level Ten Media LLC only, not with Apple Inc. Apple is not responsible for the App or its content. You acknowledge that:

  • These Terms are concluded between you and Level Ten Media LLC, not Apple
  • Apple has no obligation to furnish any maintenance and support services with respect to the App
  • Apple is not responsible for addressing any claims relating to the App
  • In the event of any third party claim that the App infringes that third party's intellectual property rights, Level Ten Media LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim